Returns & Exchanges

At Scrum.org, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your items, we offer a straightforward 30-day return policy for most physical goods and digital resources.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and documentation are included to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping the tracking number for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.